About me

About me:

I am a Quantitative UX Researcher at Google where my work helps guide the development of a number of Google’s communication tools through better understanding user behavior.

Prior to Google, I worked as a Research/Data Scientist at Uber where I led studies aimed at understanding and improving user safety, focusing primarily on driver safety in non-Western countries.

In my other life in academia, I designed social experimental techniques to explore questions surrounding:

  • Perception of, and interaction with, artificial conversational agent computer programs
  • How humans resolve misunderstandings with conversational agents.
  • Organizational listening and effective communication dynamics

 

Education:

MSc, PhD (2012, 2015)
London School of Economics
Social Psychology

BS (2008)
University of Southern California
Business Administration

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